Senior Director of Software engineering

Software Architecture and Engineering | Risk Assessment and Management | Contract Negotiation and Administration

Vendor Management | Strategic Business Relationship and Partnership | Database Development | Operational Streamlining

 

Qualifications Profile

 

Goal-oriented and success-driven technology evangelist, equipped with broad-based background in IT governance, technical consulting, business intelligence, and business transformation; complemented with over 30 years of experience in software development and programming

 

-         Adeptness in identifying areas for improvement to develop and execute innovative business solutions;

-         Strong competency in addressing ever-changing business requirements through integration of cutting-edge systems and tools;

-         Effectiveness in C-level collaboration to provide assistance in making sound business decision during critical situations;

-         Track record of accomplishments in leading and building top-caliber technical and non-technical professionals toward the fulfillment of corporate goals;

-         Master competency in software lifecycle management including API design, code reusability, code refactoring, database design, UI design, technical support, version control, documentation, customer driven application development

 

Professional Experience

 

Security Federal Bank, Aiken, SC

President                                                                                                                                                                 Jan 2011–Present

§  Assume full responsibility for the management of global IT, technology and analytics strategy, software development, and infrastructure for a $1B banking institution

§  Confer with the Executive Leadership Team to present strategic models for business metrics and future financial strategies based on in-depth analysis of gathered data

§  Employ industry expertise and knowledge of regulatory requirements in negotiating contracts, as well as in dealing with legal settlements and client disputes

§  Manage 3rd party vendor software development to create superior integration solutions for customers.

§  Developed all software in C#, JavaScript, ASP.net, ASP.net core

Notable Accomplishments:

ü  Initiated business transformation from an operational expense into a profit center, while driving cost efficiencies, strengthening security, and guaranteeing client privacy through the following initiatives:

-         Migration of the organization from legacy systems to latest technologies;

-         Transition of the organization into an Agile work team;

-         Establishment of a marketing department that drove customer growth and retention;

-         Expansion of customer base through solid marketing, superior products, and excellent client service, increasing net profits year over year;

-         Infusion of technology hooks into existing cloud-based systems leading to new mutually beneficial revenue streams that created new value for LLC partners;

-         Collaboration with technology staff in identifying and addressing areas for improvement; and

-         Development and integration of innovative ticketing and error tracking systems into existing infrastructures that boosted customer satisfaction and bank revenue.

ü  Streamlined daily operations through development and procurement of cutting-edge systems and tools which entailed the following:

-         Automation of data transfer, thus increasing accuracy and efficiency;

-         Deployment of paperless system within the department that generated significant cost savings in paper consumption;

-         Optimization of employee productivity that reduced headcount growth requirements; and

-         Implementation of work management platform, as well as new technology concepts such as version control, task automation, and data manipulation tools that aided in enhancing the skills of non-technical staff;

ü  Simplified lead management by creating referral ticketing system and online tools that led to positive business impacts:

-         Fast customer request processing for every bank product;

-         Year-over-year revenue increase across multiple departments; and

-         Successful HR compliance management by infusing E-signature technology into the system

ü  Migrated agency management system into fully cloud based system:

-         Turnkey system used to run all business aspects for independent insurance agents;

-         Bank reconciliation, leads tracking, emailing, texting integration, credit card integration;

-         Agent focused design with anywhere access, data protection and backup built in

Vice President                                                                                                                                                     May 2007–Jan 2011

§  Rendered strategic oversight to database design, architecture, third-party integrations, and functionality for policy tracking, receipt reconciliation, customer relationship management, and communication

§  Led efforts in improving user experience by developing a customer success and feedback system

§  Built a policy management system that was utilized by insurance agents across both South Carolina and Georgia

Notable Accomplishments:

ü  Capitalized on innovative processes and methodologies in improving cash flow and fiscal monitoring, thus creating new value for insurance agents within the assigned territory.

ü  Received promotions and effectively fulfilled increasing responsibilities, from being lead developer and eventually became technology lead and department head

 

Earlier Career

 

Morris Digital Works, Augusta, GA

Manager and Principal Engineer                                                                                                       Sep 2000–May 2007

ü  Managed teams of software engineers and network operation specialists to develop:

-         Publishing and e-commerce solutions for domestic and international online media companies;

-         Real Estate search engine and lead generation tools for agents, brokers, builders and property managers;

-         Integration of Real Estate solutions with key media partners include Trulia, Zillow and Apartment Finder;

-         Tools for managing, translation and mapping data from diverse sources with complex data structures into online systems;

-         Developed technology on Unix/Linux systems utilizing C and Java

Alliance Technology, North Augusta, SC

Vice President | Co-founder                                                                                                                     May 1993–Sep 2000

§  Cofounded and drove software development in C for a group of insurance professions and premium service companies

Westinghouse Savannah River Company, Jackson, SC

Engineer A                                                                                                                                                             Jun 1987–May 1993

·         Developed 3D rendering software used for visualization of group water, nuclear coolant tests, volumetric molecular data developed on HP and Silicon Graphics Unix based system in C

Education

 

Master of Science in Computer Science

University of South Carolina, Columbia, SC

 

Bachelor of Science in Computer Science

University of South Carolina, Columbia, SC

 

Technical Acumen

 

C# | C | Java | JavaScript | SQL Server | Oracle | RESTful APIs | ASP.net Core