Senior Director of Software
engineering
Software Architecture and Engineering | Risk Assessment and Management |
Contract Negotiation and Administration
Vendor Management | Strategic Business Relationship and Partnership |
Database Development | Operational Streamlining
Qualifications
Profile
Goal-oriented and
success-driven technology evangelist, equipped with broad-based background in
IT governance, technical consulting, business intelligence, and business
transformation; complemented with over 30 years of experience in software
development and programming
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Adeptness in identifying areas for improvement to
develop and execute innovative business solutions;
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Strong competency in addressing ever-changing business
requirements through integration of cutting-edge systems and tools;
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Effectiveness in C-level collaboration to provide
assistance in making sound business decision during critical situations;
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Track record of accomplishments in leading and
building top-caliber technical and non-technical professionals toward the
fulfillment of corporate goals;
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Master competency in software lifecycle management
including API design, code reusability, code refactoring, database design, UI
design, technical support, version control, documentation, customer driven
application development
Professional
Experience
Security Federal Bank, Aiken, SC
President Jan
2011–Present
§ Assume full responsibility for the management of global IT, technology
and analytics strategy, software development, and infrastructure for a $1B
banking institution
§ Confer with the Executive Leadership Team to present strategic models
for business metrics and future financial strategies based on in-depth analysis
of gathered data
§ Employ industry expertise and knowledge of regulatory requirements in
negotiating contracts, as well as in dealing with legal settlements and client
disputes
§ Manage 3rd party vendor software development to create
superior integration solutions for customers.
§ Developed all software in C#, JavaScript, ASP.net, ASP.net core
Notable Accomplishments:
ü Initiated business transformation from an operational expense into a
profit center, while driving cost efficiencies, strengthening security, and
guaranteeing client privacy through the following initiatives:
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Migration of the organization from legacy systems to latest
technologies;
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Transition of the organization into an Agile work team;
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Establishment of a marketing department that drove customer growth and retention;
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Expansion of customer base through solid marketing, superior products,
and excellent client service, increasing net profits year over year;
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Infusion of technology hooks into existing cloud-based systems leading
to new mutually beneficial revenue streams that created new value for LLC
partners;
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Collaboration with technology staff in identifying and addressing areas
for improvement; and
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Development and integration of innovative ticketing and error tracking
systems into existing infrastructures that boosted customer satisfaction and
bank revenue.
ü Streamlined daily operations through development and procurement of
cutting-edge systems and tools which entailed the following:
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Automation of data transfer, thus increasing accuracy and efficiency;
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Deployment of paperless system within the department that generated
significant cost savings in paper consumption;
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Optimization of employee productivity that reduced headcount growth
requirements; and
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Implementation of work management platform, as well as new technology concepts
such as version control, task automation, and data manipulation tools that
aided in enhancing the skills of non-technical staff;
ü Simplified lead management by creating referral ticketing system and
online tools that led to positive business impacts:
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Fast customer request processing for every bank product;
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Year-over-year revenue increase across multiple departments; and
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Successful HR compliance management by infusing E-signature technology
into the system
ü Migrated agency management system into fully cloud based system:
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Turnkey system used to run all business aspects for independent
insurance agents;
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Bank reconciliation, leads tracking, emailing, texting integration,
credit card integration;
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Agent focused design with anywhere access, data protection and backup
built in
Vice President May
2007–Jan 2011
§ Rendered strategic oversight to database design, architecture, third-party
integrations, and functionality for policy tracking, receipt reconciliation, customer
relationship management, and communication
§ Led efforts in improving user experience by developing a customer
success and feedback system
§ Built a policy management system that was utilized by insurance agents
across both South Carolina and Georgia
Notable Accomplishments:
ü Capitalized on innovative processes and methodologies in improving cash
flow and fiscal monitoring, thus creating new value for insurance agents within
the assigned territory.
ü Received promotions and effectively fulfilled increasing
responsibilities, from being lead developer and eventually became technology
lead and department head
Earlier
Career
Morris Digital Works, Augusta, GA
Manager and Principal Engineer Sep
2000–May 2007
ü Managed teams of software engineers and network operation specialists to
develop:
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Publishing and e-commerce solutions for domestic and international online
media companies;
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Real Estate search engine and lead generation tools for agents, brokers,
builders and property managers;
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Integration of Real Estate solutions with key media partners include
Trulia, Zillow and Apartment Finder;
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Tools for managing, translation and mapping data from diverse sources
with complex data structures into online systems;
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Developed technology on Unix/Linux systems utilizing C and Java
Alliance Technology, North Augusta, SC
Vice President | Co-founder May
1993–Sep 2000
§ Cofounded and drove software development in C for a group of insurance
professions and premium service companies
Westinghouse Savannah River
Company, Jackson, SC
Engineer A Jun
1987–May 1993
·
Developed 3D rendering software used for visualization
of group water, nuclear coolant tests, volumetric molecular data developed on
HP and Silicon Graphics Unix based system in C
Education
Master of Science in Computer Science
University of South Carolina, Columbia, SC
Bachelor of Science in Computer Science
University of South Carolina, Columbia, SC
Technical
Acumen
C# | C | Java | JavaScript | SQL Server | Oracle |
RESTful APIs | ASP.net Core